S-1001 Upgraded Embroidery Machine with 10 Needles, 1200SPM Max Speed, 7" Touch Screen, 9.5"X14.2" Embroidery Area, New Gen of Commercial Embroidery Machine for Flat, Hat, T-Shirt and More
S-1001 Upgraded Embroidery Machine with 10 Needles, 1200SPM Max Speed, 7" Touch Screen, 9.5"X14.2" Embroidery Area, New Gen of Commercial Embroidery Machine for Flat, Hat, T-Shirt and More
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- Upgraded new generation of machine: S-1001 Commercial Embroidery Machine in compact size and light weight with great features: Precise operating system; Auto thread trimming; Auto color changing; Self-lubrication system; Thread break detection; Newly-Added physical buttons; Laser embroidery positioning; Less noise with more stable structure; Easier maintenance; Max 100 million stitches memories etc.
- Friendly learning curve: You can search and join our group “Smartstitch embroidery machine club”, our professional support team with best customer service and thousands of experienced users will make your learning curve for S-1001 commercial embroidery machine shortly and friendly.
- Completed Training and Technical Support: Fear not! Smartstitch provides operation manuals and video trainings to ensure you can get started with our S-1001 commercial embroidery machine soon. After the purchase, please contact us immediately when you receive the machine, our experienced engineers will help you to use the machine on line, and local technical support is available also.
- Full Embroidery Application with Starter Pack: S-1001 commercial embroidery machine can stitch on denim, canvas, leather, vinyl, caps, shoes, bags and anything an industrial machine can stitch on by DST/DSB files from your computer to the machine with the USB/WiFi. The starter pack comes with our machine including machine embroidery threads, stabilizers and bobbin threads.
- Returning Note: After unpack our commercial embroidery machine, please keep the wooden pallet for the machine, inner boxes for the accessories, metal buckles and fixed bolts, intact for some days. In case you want to return the machine, we need the pictures and videos to ensure all the accessories are put back in the boxes, the machine is intact with no damage and fixed in wooden pallet to allow us to resell the machine.
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What’s included in the package?
No need to purchase extra accessories. We packed all the accessories you may need in the carton. 1) T-shirt embroidery frames 2) Cap embroidery devices 3) Flat embroidery devices 4) Bobbin winder 5) Toolbox 6) Stand 7) User Manual 8) Starter Kit
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I never used Smartstitch embroidery machine before, will I get trained?
Yes, we put a user manual in the package and you can watch the complete training videos on our Youtube to get started with the machine easily and quickly. We also can make training via live demo or video call face-to-face in scheduled time.
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What kind of file format and design software can Smartstitch embroidery machine support?
Our embroidery machines support common embroidery file format DST and DSB. We suggest you can make your design using Wilcom, EmbroideryStudio and Hatch, then transfer your design to DST format, our machine can identify your design easily.
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Is Smartstitch embroidery machine difficult to operate?
Definitely NO! Our embroidery machines are designed with user-friendly interface, easy and convenient to operate. We also provide detailed operation manuals and training support to ensure users can use our machines with your full potential.
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I'm a newbie and I only used a single needle embroidery machine before, how should I start?
No worries. We provide lots of videos for you to get started. We also provide machine life support, so that you have no worries about unpacking, threading, embroidering, daily maintenance etc.
Delivery Policy
Delivery Policy
- "Given in good faith": The company is providing the estimate honestly and based on the information available at the time, using their best judgment and typical operational performance. We genuinely intend to meet the estimate .
- "Estimates": The provided timeframe is a projection, not a guarantee. It acknowledges that the actual delivery time can be influenced by various factors outside the company's direct control .
- Implied Limitations: The statement essentially means: "We will do our best to deliver by this date, but we cannot be held legally responsible if delays occur due to unforeseen circumstances".
Frequently asked questions
Frequently asked questions
Does Your Company Stock Products ?
Yes! However due to popular demand of some brands and products these items aren't always readily available at all times due to there high demand. Nevertheless these items can be preordered offering the same value and quality .
How Long Does Delivery Take?
Delivery Can Take 1-3 Business Days for In-Stock Items Guaranteed , However Preordered items During Our Peak Seasons Which are Christmas ,Carnival , Easter and Summer Can Take 4-6 weeks . Nevertheless as mentioned in our Delivery these are estimates and are given in good faith, Products can arrive before time frame given .
Do you have any physical locations?
We are Strictly and Online store , there is no physical location.
What are your support hours?
Our Customer Support Hours Via Facebook, Instagram Whatsapp Monday - Friday 8am - 3 pm.
What happens if I miss my delivery?
If no one is available to receive your order at the scheduled time:
- Our team will attempt to contact you.
- A re-delivery may be scheduled, but additional fees may apply.
Do you offer delivery services?
Yes! We provide delivery services across Trinidad and Tobago:
- FREE Delivery: Available for orders over $6,000 TTD.
- Standard Delivery Fee: $50-$100 TTD for orders below $6,000.
Do you offer warranties on products?
Yes, warranties vary depending on the product and manufacturer. Warranty details will be provided at the time of purchase.
How can I contact customer support?
For any inquiries, you can reach us through:
Phone: (868) 341-JTPA (5872)
How long does it take for an order to be processed and delivered?
InStock Orders are typically processed within 2-3 business days. Once processed:
- Home Delivery: Items will be delivered within the standard timeframe.
What payment gateways does our company use?
Our Company uses serval payment gateways. These gateways are safe and effective .Customers have the Option of using different options such as: FirstCitizens, Republic Bank, Soctiabank , Wipay. Paywise ,Paypal and Fygaro .
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