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A：1. Connect to the power supply; 2. Set the proper time and temperature;
3. Wait for the machine heating up to the setting temperature;
4. Place the T-shirt and the transfer material on the mat and put down the heating plate;
5. Press “start”(+) button to start the countdown; 6. While finished, the alarm will ring, press the “-” button to stop.
A: Please note that you should change the accessories while it is power off. And please watch the related video on this page about the details of how to change the accessories.
A: If you do not want to use this heat press in US, or you are customers from outside of the US, please note that this machine is 110V. Please purchase a power adapter with power more than 1500W if the voltage in your place is not 110V, which can transfer the volatge from 220/240V to 110V. Otherwise the heat press will be damaged, and we will not be responsible for the issue.
A: Please press the “+” and “-” button at the same time to change the unit of temperature.
A: It is the white protected film on the mug accessories, please pill it off before using, it is a brand new mug accessory.
A: This white cloth is the Teflon cloth, which is used to protect the T-shirt and the heating plate. Please put the T-shirt on the bottom, then the heat transfer paper, then the Teflon cloth, thus you can get the perfect works.
A: After the machine heating up to the setting temperature, people will place T-shirt and start the heat transferring, the T-shirt with room temperature will take away some degrees from the heating plate, then the temperature will have a small range of decreasing, but it will auto heat up to the setting temperature around 1 minutes for the next heat transferring.
By the way, the small range of decreasing will not have influence on the heat transferring. If you can really not tolerate with this feature, please consider twice before ordering this machine.
A: No, the printer is not essential for the machine, you can use the heat press independently, and you can choose to buy the heat transfer material with your design from the local market to make your T-shirt.
If you want to purchase a compatible printer, you should keep in mind the follows:
1. Brand: Epson；(The other brands cannot do it)
2. Style: Color inkjet printer；
3. The type of the print paper and the ink should be specialized for heat transfer.
These 3 factors should be all included, otherwise it cannot make your final works.
| Heating Plate Size | 15*15 Inch | 15*15 Inch | 12*15 Inch | 15*15 Inch | 7*3.8 Inch |
|---|---|---|---|---|---|
| Power | 1400W | 1400W | 1250W | 1400W | 500W |
| Voltage | 110V/60Hz | 110V/60Hz | 110V/60Hz | 110V/60Hz | 110V/60Hz |
| Temperature Range | 0–482℉ (0–250℃) | 0–482℉ (0–250℃) | 0–482℉ (0–250℃) | 0–482℉ (0–250℃) | 0-399℉ |
| Anti-Heating Pad | ✓ | ✓ | ✓ | ✓ | ✓ |
| Functions | 5 in 1 For Cloth, Mugs, plates, hats, etc. | Widely used for Cloth, Pillows, Mouse Pad, Puzzles, Plates, etc. | 5 in 1 For Cloth, Mugs, plates, hats, etc. | 8 in 1 For Cloth, Mugs, plates, hats, etc. | 2 in 1 for heat press and iron |
The following policy applies for items Sold and shipped by Royal Prints Electronics and Machinery Limited and only to products purchased new-in-box(“Royal Prints Electronics and Machinery Limited Products” or “Products") and does not cover products manufactured by other brands Sold and shipped by a Vendor other than Royal prints Electronics and Machinery Limited (“Vendor Products", please refer to DropShip Policy
The product warranty is valid for the original purchaser of the product only and is non-transferable.
We stand firmly behind our Royal Prints Electronics and Machinery Limited product. Your product is guaranteed to be free from manufacturer defects, however, if there are manufacturer defects, please report them to Customer Service Office upon delivery, so we can request your replacement parts. Please note that it is very common for manufacturers to send replacement parts to address warranty issues. Manufacturer warranties will not cover any costs associated with repairs. The replacement parts are the same version as your original products. We do not provide any upgrade replacement parts under any circumstance.
'Defects', as defined in this warranty, are any imperfections in material or workmanship that inhibits the use of the product. In no event shall Royal Prints Electronics and Machinery Limited be liable for incidental or consequential damages resulting from the use of the product.
Our standard warranty is counted from the actual date of delivery. The warranty period applies to the original products only.
For products purchased all eligible Royal Prints Electronics and Machinery Limited products are covered under a limited, non-transferable warranty for the term listed below for normal usage.
A failure is a mechanical breakdown or defect in the unit that affects the user’s ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense.
In the event that you discover a defect, please provide the photo or video of the product by filling in this warranty request, it will improve our ability to quickly and correctly identify the issue and resolve it for you. Once we receive a completed request, please allow 1-3 business days to process.
If a replacement is needed, all in-stock products are shipped in 1-2 business days, most via FedEx or UPS ground. Find our shipping time frame here.
In no event shall Royal Prints Electronics and Machinery Limited be liable for incidental or consequential damages resulting from the use of the product This warranty does not cover:
Replacement parts are now being sold separately for Royal Prints Electronics and Machinery Limited product(s) and for the original purchaser of the product only. Be advised that the warranty policy doesn’t apply to replacement part orders.
All damages to purchased parts must be reported to our customer service team within 7 days of delivery. Customers that have the intention to purchase replacement part are advised to consider carefully since the replacement part order(s) are non-returnable.
We recommend that all shipments be inspected immediately upon arrival. Please make note of any damage to boxes when signing for the shipment.
Please let us know immediately if your order does not arrive within the delivery time frame. We cannot be responsible for claims filed more than 30 days after the delivery period.
Customers that have the intention to purchase Premium Warranty Service are advised to consider carefully since the purchase of Premium Warranty Services are non-returnable.
If the product exhibits three significant manufacturing defects, we will provide a new product as a replacement within the first year of delivery. This is our definition of "Not working." After the first year, our warranty coverage will be determined by our standard warranty policy.
Yes! However due to popular demand of some brands and products these items aren't always readily available at all times due to there high demand. Nevertheless these items can be...
Delivery Can Take 1-3 Business Days for In-Stock Items Guaranteed , However Preordered items During Our Peak Seasons Which are Christmas ,Carnival , Easter and Summer Can Take 4-6 weeks...
We are Strictly and Online store , there is no physical location.
Our Customer Support Hours Via Facebook, Instagram Whatsapp Monday - Friday 8am - 3 pm.
If no one is available to receive your order at the scheduled time:
Yes! We provide delivery services across Trinidad and Tobago:
Yes, warranties vary depending on the product and manufacturer. Warranty details will be provided at the time of purchase.
InStock Orders are typically processed within 2-3 business days. Once processed:
Our Company uses serval payment gateways. These gateways are safe and effective .Customers have the Option of using different options such as: FirstCitizens, Republic Bank, Soctiabank , Wipay. Paywise ,Paypal...
